Updated over 2 months ago

From managing your availability to branding your profile, here’s what we think you should focus on.

Materia+ offers a user-friendly platform that connects patients and providers seamlessly, allowing patients to discover and schedule holistic care while empowering providers to digitize and expand their practices at every growth stage.

Crafted to provide an exceptional patient experience, Materia+ assists providers in attracting the right patients to their practices—individuals who show up to appointments, demonstrate respect, and are eager to engage in a continual journey of holistic healing and strengthening.

Make it easy for patients to book with you, anywhere

Patients expect an online scheduling experience that fits their busy lives. According to a BMC Health survey, over 60% of patients want either an after hours clinic or a weekend booking option. This suggests that providers should make their availability flexible by offering afterhours or weekend appointment slots.

Show accurate availability to new and existing patients

Leaving voicemails and clicking through long questionnaires for a provider who is unavailable is not something your patients should have to experience. With Materia+, new and existing patients can book with you at any time of the day, instantly from their electronic devices.

Share valuable resources for patients who need them

New and existing patients can get access to resources you upload on your client portal. Nurturing your patients through information is a reliable way to enhance provider-patient experience.

Gather patient experiences to help patients decide who to book

Patient experiences (reviews) play a crucial role in establishing trust. Materia+ adopts a more innovative approach to reviews by eliminating the traditional star and score system. Instead, it allows patients to either recommend a provider or indicate that the provider may not be the right fit for them. To prevent potential misuse from individuals who may prematurely judge a holistic treatment, patients are required to attend a minimum of two appointments before submitting a review, rather than just one.

Build trust with patients through a well-built client portal

A customized and robust client portal plays a crucial role in establishing trust and reliability among both new and existing patients. By carefully selecting imagery that complements your services and resources, displaying accolades and patient experiences, and leveraging all interactive features available in the client portal, you can enhance patient confidence in your practice.

Utilize everything our PMS has to offer

At its core, Materia+ offers a Practice Management Service (PMS) tailored specifically for holistic providers. Providers can benefit from features like dynamic appointment scheduling, flexible time management options, and integrated note-taking after appointments, among others.